Elevate Your Dog’s Safety and Comfort with Our Premier Reflective Harness!
Ensure your four-legged friend feels secure and stylish with our top-of-the-line reflective harness, designed with both safety and comfort in mind. Your loyal companion deserves the utmost care, and with our harness, they won’t feel anything less than cherished. Boasting features that set it apart, this harness is destined to be the talk of every walk!
Key Features:
No Pull Training: Educate your dog to walk calmly beside you with our no-pull design, promoting good walking habits and reducing strain for both pet and owner.
Adjustable Straps: Customizable fit with adjustable neck and chest straps, ensuring your dog feels comfortable without feeling confined or anxious.
Durable Release Buckle: Equipped with a sturdy side release buckle that’s both durable and easy to detach, making it hassle-free for everyday use.
Supreme Comfort: Crafted from tear-resistant, breathable fabric with smooth, reinforced seams for an experience of luxury and durability. The harness’s interior is lined with a sponge for added padding, preventing discomfort and chafing.
Nighttime Visibility: Features reflective straps for enhanced visibility during late-evening or early morning walks, ensuring your dog’s safety and your peace of mind.
Unbreakable Stainless Steel Ring: A robust stainless steel ring is securely sewn into the harness with a reinforced flap, offering an unbreakable attachment point for leashes or ties, perfect for car rides or securing your dog.
Premium Upholstery: Designed with non-elastic straps that won’t deform over time, ensuring a lasting fit and tear-resistant longevity.
Enhanced Nighttime Security:
Our harness isn’t just about comfort; it’s about keeping your dog visible and secure during nighttime adventures. The reflective detailing ensures they’re seen, providing an extra layer of safety.
Breathable & Secure:
We’ve thoughtfully designed this harness with thick padding and breathable fabric, ensuring your dog stays cool and comfortable while enjoying the utmost security.
Invest in your dog’s happiness and safety with our reflective harness, where high quality meets unparalleled comfort. Make your next walk a statement of care and style. Your dog deserves it, and with our harness, you’re guaranteed to be the owner behind the happiest pup in the park!
SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 5-20 Business days |
| Canada, Europe | 5-20 Business days |
| Australia, New Zealand | 5-20 Business days |
| Central & South America | 5-25 Business days |
| Asia | 5-20 Business days |
| Africa | 5-25 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of lusterix.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of lusterix.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of lusterix.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
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